Matt M - Stittsville ON - Hey! I just wanted to thank you for your terrific service. Orders are always filled promptly with no muss or fuss. I get a phone call if there are any issues or substitutions. I do a fair bit of sewing for people at my sailing club and I'm often asked where I get materials and I'm always talking up JT's outdoor fabrics. I hate it when I have to go to Sailrite for something. A good company, but the shipping, duties, currency conversion are all brutal. I had an absolutely horrendous experience maybe 5 years ago with Outdoor Fabrics Canada, also in Barrie. Run by some evil woman (Angela someone?). You're likely glad that they're gone; there was scope for confusion with your good company. At any rate, thanks for all your good stuff.
Rick L - Cornwall ON - I want to thank you for sending me the right parts I needed even though I ordered the wrong part. It's service like that, that will guarantee people coming back again and again. I look forward to purchasing more from you. Once again thank you.
Stephen C - Hamilton ON - A quick note from a very satisfied customer: The speed of your service has been nothing short of amazing: I placed my order late one night and within 36 hours, it’s on my doorstep! Unheard of! And, your selling price is excellent: the same hard-to-find item on Amazon.ca is 2 to 3 times more. You’ve got a great (and rare) business model — keep up the good work!
Kim P - Windsor ON - Thank you so much. You guys are great. Your customer service is just one of the reasons I choose you when I buy my outdoor fabric. So you know I do always recommend your company.
Diane A - Nanaimo BC - I received my order last Friday and would just like to commend your company on the customer service, delivery and excellent quality of your products. They were exactly what I was looking for.I will be definitely ordering from you again. I can't believe that I found your company on line and Canadian too. Gotta love all that.
Cal T - Port Dover ON - I placed my first order with you Sun., Oct 14. When I got home today at 4:15 (Tues. Oct 16), my stuff was already waiting at my front door. just as I had requested in my order. Contents were in good order and exactly as I expected. Your prices(s) are the best around too. I will be ordering more stuff soon. Fantastic job taking care of business. Thanks. Cal.
David G - Granby QC - Thank you for the products, great service and fast shipping as always. It's nice to find a supplier I can depend on.
Janice M - Woodstock ON - Always appreciate your quality products and your service. Thank you.
Marc F - Farnham QC - Excellent services and great speed on delivery. Thank you very much, you are my first choice and I'm very glad I found you, got to love Internet for this.
Andriy M - Etobicoke ON - Dear Cheryl. I received my order today. Everything is perfect, as usual. Thank you very much.
Maryse P - Fredericton NB - I just received my order this morning and cannot believe how quickly the order was processed; I ordered it on Wednesday! I am very impressed with the service and the product. Thank you for providing me with the opportunity to do business with you; I will highly recommend you.
Moira N - Kingston ON -
Saguenay QC - This is to confirm that I received the parcel on the 24 May 2017. Many thanks for the quick delivery. Product is as described and look great. Your web site is now on my list recommend site for purchasing outdoor product.
Nancy R - Lindsay ON - Hi Cheryl. I wanted to thank you again for your help with us receiving the forest green webbing for our order that (we received) today. I also wanted you to know that the lady who melts the webbing to the size needed for our item, said that it was the nicest webbing that she has ever used. Usually when she melts/cuts the webbing, it lets off a fume/odor and this did not. She was very impressed. We will be looking into purchasing more of your webbing when the time comes. Thank you very much!!
Ken & Nadine S - Washago ON - Thank you for the quick delivery of my order. It was delivered less than 24 hours after I placed the order! Thanks for your help.
Michelle S - Astorville ON - Thanks for the prompt service on my order, everything arrived as expected. Very happy to find a Canadian supplier of excellent quality materials. I will definitely be using you again in the future.
Sharon R - Port Coquitlam BC - I just wanted to take a moment to say - THANK YOU to all! JT's Outdoor Fabrics pulled through BIG TIME at helping me with selecting the proper fabric for my outdoor sling chairs! Not only did they make me happy but also the precise delivery quote. I shipped Purolator ground... and my fabric arrived on time. It's exactly the fabric I needed with plenty of time to get the fabric designed and placed on the chairs before company arrived. Thank you again...highly recommend the company name.
Janice M - Woodstock ON - Hello JT’s Outdoor. I wanted to say THANK YOU for all your service and product this year. Your online product and your customer service when I have questions have been a great help through the year.
Colin B - Sturgeon County AB - Just want you to know that you have made a great first impression with your service. I needed the items that I ordered quickly and you delivered. Will certainly be doing more business with you.
Marc L - Ottawa ON - Wow, what a service. My order was received in one day. And yes someone answered the phone the very first time and provided valuable advice. Keep up the good work.
Kathleen B - Grande Digue NB - Just wanted you to know that I had a booth at a craft market this weekend in Shediac. I make and sell purses. Several people asked me where I get my buckles and magnetic snaps. I told them about your products and how high quality and fast delivery AND MADE IN CANADA they are. I advertised my purses are locally made and handmade by me and how JT products have helped me to say truly MADE IN CANADA. Thank you.
Kimberly D. - Montreal QC - Just wanted to thank you again for sending the sample so quickly and free of charge. It's Perfect. I just placed an order for the full amount. Very happy with your customer service, Cheers.
Mary Anne W - Calgary AB - I want to THANK YOU for all the work you did to ensure I got my fabric in time to sew it before my company BBQ. You went above and beyond and I won't forget it.
Lawrence A - Bradford ON - I received the order the very next day. Excellent service, most appreciated.
Paul K - Ajax On - Just a note of acknowledgment re' great service. I placed my order Friday afternoon and received the product Monday. I will definitely recommend you. Keep up the great work and continued success.
Maria B - Oakville On - WOW - you guys are so cool - got my order in one day - Thank you so much - so glad I found you.
David D - Port Perry On - Unbelievable service. Less than 24 hours between placing an order and delivery. In fact confirmation of shipment was almost too quick as I found other products on site that I should have included in order.
Melanie F - Kimberley BC - Thank you so much for the heads up. It is not very often that sellers/company's let me know when there is a delay in my orders and it has ended up costing me money in lost sales. I very much appreciate and value good communications and look forward to receiving my order when you are able to send it. I also look forward to doing much more business with you in the future.
Melissa A - Oshawa, On - You are amazing for rectifying this situation so quickly. I really appreciate it. You have been wonderful to deal with. This is my second order, and I'll definitely be ordering again
Pat K - Toronto, ON - Just received my vinyl order. I was worried that it would be folded and I was extremely pleased with the way it was packaged. Fully protected and undamaged. The quality is also exactly what I was looking for. For some reason it took me a long time to find what I wanted in Canada. Really glad that I found your company. I also appreciated the email below letting me know it was going to be delayed. Good customer service, good product, good packaging!
Ian M. - Lions Bay, BC - I picked up the fabric this morning. It looks great. Thanks for following up. Your service has been excellent. I will certainly recommend you to others.
Syd I. - Toronto, ON. - Thank you. The dual release buckles are working perfectly. No sewing was required. I have been trying to figure out how to complete this project for years. I am very happy that it has now been completed.
Sandra M. - Lowbanks, On. - I am so appreciative that my d rings are here already. Wow! Amazing service. Thank you so much. I will definitely spread the word and be a repetitive customer.
Henry Z. - Hamilton, ON. - "I have much praise for your company and personal. My questions are always answered in a timely manner and my orders have been filled quickly. Thank you very much"
Ian M. - Scarborough, ON. - "Received my order this morning. Thank you for your excellent customer service, it was a pleasant change."
Michele F. - Stouffville, ON. - "Hello. First of all I received my first order from you a few weeks ago. I replaced the vinyl in our enclosure (it looks amazing) and I was so happy with your quick service, products and packaging."
Antoon G. - Montreal, QC. - "I am impressed with the amazingly quick service. Thanks."
Dawana S. - Dunsford, ON. - "I look forward to dealing with you much more in the near future and I thank you once again for the great delivery service and also friendly customer service."
Renaud B. - Quebec City, QC. - "I'm buying a lot of stock from JT's and I love buying from you! Great Products, Good Delivery Time And Great Customer Service."
Edwin D. - Maple Ridge, BC. - "I just received my order today and was impressed with the quality of the shock cord! It's quality far exceeds most any bungee cords I've ever purchased. Thanks for stocking a quality product!"